At the Ecotourism Association of Spain we take the privacy of our users very seriously. This Privacy Policy explains how we collect, use and protect the personal information you provide to us through the contact form available on this page.

1. Information we collect

When using our contact form, we may collect the following personal information:

- Name
- E-mail address
- Phone number (optional)
- Message subject and content
- IP address and browser technical data (for security purposes)

2. Purpose of processing

The data you provide will be used only to:

- Respond to your inquiry or request.
- Contact you if additional information is required.
- Improve our customer service.

3. Legitimation for the treatment

The legal basis for the processing of your data is your explicit consent to send us the contact form.

4. Retention of data

Your data will be kept only for the time necessary to manage your query. Subsequently, they will be deleted, unless there is a legal obligation to keep them for a longer period.

5. Data recipients

We do not share your data with third parties, unless required by law or if necessary to provide the requested service.

6. User rights

You have the right to:

- Access your personal data.
- Rectify inaccurate data.
- Request the deletion of your data.
- Limit or oppose the processing.
- Withdraw your consent at any time.
To exercise your rights, you can write to us at plataforma@soyecoturista.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal data and prevent unauthorized access, loss or alteration.

8. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page.